Shipping policy
Shipping destinations
GENCYMIR ships to the United States and Mexico.
Order processing
Orders are processed and shipped within 2–3 business days, excluding weekends and holidays. Processing time is separate from carrier delivery time. Choosing express shipping does not shorten processing time.
United States shipping
Standard shipping is $8, with free standard shipping on orders of $70 or more. Estimated delivery is 3–5 business days after dispatch. Express shipping is $15, with estimated delivery of 1–2 business days after dispatch. Available shipping options and final charges are shown at checkout.
Mexico shipping
Shipping charges are calculated at checkout based on the destination and available carrier services. Refer to the carrier delivery estimate shown at checkout. Customs processing may cause additional delays.
Delivery estimates and assistance
Delivery times are estimates and may be affected by carrier delays, holidays, or customs processing. Please check your delivery address carefully before placing your order. For shipping questions, address corrections, or help with a delayed shipment, contact gencymirbrand@gmail.com with your order number.
