About our store

This website is operated under the GENCYMIR brand and hosted on Shopify. These terms describe shopping with GENCYMIR. For questions, contact gencymirbrand@gmail.com.

Products and orders

Please review product descriptions, size options, prices, and your delivery details before placing an order. Product availability is limited to available inventory. Colors may appear differently on different screens. Provide accurate contact, shipping, and payment information so we can process your order.

Prices and payment

Product prices are displayed on the website. Available payment methods, shipping charges, and any taxes collected at checkout are shown before you complete your purchase. Price updates apply to future purchases.

Shipping

We ship to the United States and Mexico. Orders are processed and dispatched within 2–3 business days, excluding weekends and holidays. Carrier delivery time is additional. See our Shipping Policy for rates and delivery information.

Returns and refunds

Return requests may be made within 14 days of delivery for unworn, unwashed shirts in their original condition with tags attached. Customers pay return postage for size changes or change-of-mind returns. GENCYMIR covers return shipping for wrong, damaged, or defective items. See our Return and Refund Policy for instructions.

Privacy

Our Privacy Policy explains how personal information is handled when you visit the store or place an order.

Website use

Please use this website lawfully. Do not attempt to disrupt the store, gain unauthorized access, or submit fraudulent orders.

Your rights and questions

Nothing in these terms limits rights or remedies available under applicable consumer law. For help with an order or these terms, email gencymirbrand@gmail.com.